My name is Wendy O. I have purchased two new vehicles from Dick Hannah in the past & while I have always enjoyed good service, I have never been given such excellent service as Chuck has provided, he has been fantastic to work with.
After being in a rear -end collision Monday evening, he has taken care of all the details and helped me relax, I know I am in good hands with the repair of my car. No other garage has aver fixed my car but Dick Hannah and I plan on continuing that trend.
Thanks so much,
Bob was looking for someone to work on his 2004 VW Phaeton:
The damage to my 2004 VW Phaeton provided some challenges for you and your repair team! You met all of them head-on with enthusiasm and confidence. Your final product turned out great, and I’m glad I chose you to make the repairs. Please pass on my thanks to the rest of your team, as I’m a very happy customer!
Yup, you get a 5 as well. I appreciate your friendly demeanor and frequent updates. I had the feeling that you not only wanted me to be a happy customer – you demanded it! Thank you.
These guys are awesome! While I did expect to get good service, these guys really did go beyond what I was expecting. I should also add they were QUICK! I thought my car would be in the shop for much longer than it actually was as it had some serious rear damage. They were quick about it!
I would like you to know how amazingly helpful Steve Kohler has been. When dealing with insurance companies, doctors, bills and more, Steve has constantly been supportive and efficient in all he has done for me. He has been dealing with me now for over 7 months. He always remembers who I am, and is always quick to reply. He is efficient and thorough. He has made Dick Hannah the place where I will always want to do business.
Impeccable customer service. My car was returned impeccably repaired and clean. Not only the outside, but inside. I definitely will go back if needed….hopefully not.
I recently had the pleasure of retrieving my 2009 Civic after extensive repairs to the front end. It was an expert repair and everyone I dealt with was most pleasant and helpful. I’d give this unit high praise! And best of all, it was finished so well that the accident is now a distant memory!
I want to thank Dick Hannah Collision Center for the great service and communication. Especially Steve K. He was most helpful. They kept me informed and did a terrific job. I was treated very well. Thank you
Jason – Vancouver, WA
I was 100% happy with all of the repairs. I could not tell where the original paint started and the new paint ended! It looked just as good if not better then when I bought the truck. I hope I don’t need to, but I will definitely use Hannah Collision Center again.
Laura – Vancouver, WA
They were all very friendly and has always treated use like we were family. We well definently refer Dick Hannah Collision to all of our friends and family. Good Job Dick Hannah Collision Center. We also take our 2007 Mustang GT in for special things done to it and they do it just how we want it done. Thank you Rick and all of your Collision Crew.
Lori – Portland, OR
When I picked my car up the repair looked great! It was ready the day they said it would be! And it was done right the first time! Although I hope I will never need their services again, I would recommend Dick Hannah Collision Repair to ANYONE no matter where you live! –
Steve Kohler handled me well from the time I came in (no pressure, very customer focused, kept me very informed, responded quickly and communicated well by email). Work was done on time, within budget (slightly over but well explained and documented) and quality excellent.
Teresa – Gresham, OR
I’m sending this comment and sincere thank you for the amazing service that I received while recently having my KIA worked on in the collision department at Dick Hannah Kia. The service advisor was outstanding and communicated better than any auto dealership that I have ever dealt with. I have previously raved over the service that I received from the downtown Portland Mercedes dealership as well as the Mini dealership. They both stood out by far from any customer service that I have received over many years. But the amazing job done by your staff was OUTSTANDING! Steve is such an asset and would hope that others take the time to share when they are thrilled with their service at your dealership when in contact with his professionalism, wonderful communication and pleasant personality.
I look forward in doing business with Dick Hannah again!
Please commend Steve for his work, exceptionally well done.
Steve & Lisa
My wife and I want to extend a sincere thank you for the wonderful service you provided this summer while having our windows tinted on our new 2008 Toyota Sequoia. We purchased our vehicle from Dick Hannah in Longview, WA and have been extremely impressed with the level of service you have provided from the initial purchase to our regular routine check ups.
My wife and I want to make sure and thank Rick Stoker who went above and beyond as we felt he had our best interest at heart. Rick, thank you! It’s not very often that you find someone who provides such excellent service and most importantly, makes you feel that your getting a good deal at a fair price. By the way, the windows still look fantastic!
It’s these type of experiences that make my wife and I feel confident that we made the right decision purchasing our vehicle from Dick Hannah. Many thanks to Rick Stoker and your entire staff for the warm and enjoyable experience we have encountered with your organization.